Terms and Conditions

1. Who we are

The cronoxy.ro website and the Cronoxy services are operated by S.C. CRONOXY SOFT SOLUTIONS S.R.L. (hereinafter „Cronoxy”, „we” or „the Operator”).

Identification details:

• Company name: S.C. CRONOXY SOFT SOLUTIONS S.R.L.
• Sole registration code (CUI): 34790877
• Trade Register no.: J33/1059/2020
• Contact e-mail: office@cronoxy.ro

2. Definitions

• „The Website” — the cronoxy.ro website and its subdomains.
• „The Services” — the custom software development services and related services offered by Cronoxy: consulting and analysis, design, development, integration, testing, implementation, maintenance and support.
• „Client” — the individual or legal entity accessing the Website or contracting the Services.
• „Deliverables” — the software solutions, source code, documentation and other materials produced by Cronoxy for the Client within a project.
• „Project Agreement” — the accepted offer and/or separate contract setting out the scope, price, timeline, ownership rights and warranties for a given project.
• „Content” — the texts, images, trademarks and other materials published on the Website.

3. Our services

Cronoxy provides custom software development services and related services for business clients — from consulting and analysis to design, development, integration, testing, implementation, maintenance and support. Our offering comprises several services tailored to each client's needs, rather than a single off-the-shelf product.

The Website is informational and for presentation. The Services are not ordered directly from the Website; they are contracted based on an offer and a separate Project Agreement, which for each project details the scope, deliverables, price, timeline, acceptance conditions, warranty and intellectual property rights.

4. Eligibility and use of the website

The Website is intended for professional (B2B) use. By using the Website or contracting the Services you declare that you have the legal capacity to enter into contracts and, if acting on behalf of a company, that you are authorized to represent it.

We grant you a limited, non-exclusive, revocable right to access and use the Website for informational purposes. You agree not to:

• copy, reproduce, distribute or commercially exploit the Website or the Content without our written consent;
• modify, decompile or attempt to extract the source code of the Website;
• access the Website in order to build a competing product or service;
• transmit illegal content or malware, or attempt unauthorized access or vulnerability testing without written consent;
• intentionally overload or disrupt the Website's infrastructure.

5. Offers, pricing and payment

Prices and estimates shown on the Website, where available, are indicative and may be updated. Firm prices, invoicing and payment terms for each project are set out in the Project Agreement.

Unless stated otherwise, prices exclude applicable taxes (e.g. VAT). Late payment may lead to suspension of the Services, under the terms of the Project Agreement.

6. Deliverables and intellectual property

The Website, the Content, the Cronoxy brand, logos and their code are the property of S.C. CRONOXY SOFT SOLUTIONS S.R.L. or its licensors and are protected by law.

Intellectual property rights over the Deliverables produced for the Client are set out in the Project Agreement. As a rule, rights over the Deliverables are transferred or licensed to the Client upon full payment.

The tools, frameworks, know-how and pre-existing or general-purpose components used by Cronoxy remain Cronoxy's property; for these, the Client receives a non-exclusive license to the extent needed to use the Deliverables.

7. Confidentiality

Each party will keep confidential the non-public business information received from the other party and will use it only to carry out the project, except where required by law.

8. Third-party services, content and links

The Website may include links leading to external sites and services operated by others. We do not control these destinations and take no responsibility for their content, policies or practices; you access them on your own responsibility and under the terms of the respective providers.

To deliver the Services we may use third-party components, libraries or services; any applicable licensing terms are communicated, where relevant, in the Project Agreement.

9. Feedback

If you send us suggestions or proposals about the Website or the Services, you grant us the right to use them freely, without any confidentiality or payment obligation towards you, to improve our offering.

10. Website availability

We aim to keep the Website accessible but cannot guarantee that it will run without interruption. We may change, temporarily pause or withdraw the Website (in full or in part) at any time and, where feasible, we will give advance notice.

11. Warranties and warranty disclaimer

To the extent permitted by law, the Website and the Content are provided „as is” and „as available”, without implied warranties of merchantability, fitness for a particular purpose or non-infringement.

Warranties regarding the Services and the Deliverables (e.g. conformity with specifications, defect remediation and warranty period) are those set out in the Project Agreement.

12. Limitation of liability

To the extent permitted by law, the Operator is not liable for indirect damages, loss of profit, data or opportunities arising from the use of the Website.

Liability related to the Services is governed by the Project Agreement; absent another provision, total liability is limited to the amounts paid by the Client for the project concerned in the last 12 months.

13. Indemnification

The Client will indemnify the Operator against third-party claims arising from use of the Website in breach of these terms, from content or materials provided by the Client, or from the Client's breach of the law.

14. Force majeure

Neither party is liable for non-performance caused by events beyond its reasonable control (e.g. disasters, power or internet outages, third-party provider failures, cyber-attacks, acts of authorities).

15. Assignment

The Client may not assign its rights and obligations under these terms without our written consent. We may assign the contract as part of a reorganization, merger or transfer of assets, preserving the level of data protection.

16. Data protection

Personal data is processed in accordance with the Privacy Policy, the GDPR Notice and applicable law (Regulation (EU) 2016/679 – GDPR).

When, within a project, we process personal data on behalf of the Client, we do so as a processor, under a data processing agreement (DPA) available on request.

17. Changes to the terms

We may update these terms. The version in force is the one published on the Website, with the last-updated date. Continued use after publication constitutes acceptance of the changes.

18. Severability and entire agreement

If any provision is held invalid, the remaining provisions stay in force. These terms, together with the offer and the applicable Project Agreement, constitute the entire agreement between the parties; in case of conflict, the Project Agreement prevails.

19. Notices

Notices to us are sent to office@cronoxy.ro. Notices to the Client are sent to the contact details it provides. Electronic communications are deemed valid.

20. Governing law and dispute resolution

These terms are governed by Romanian law. Any disputes are settled amicably or, failing that, by the competent courts at the Operator's registered office.

Consumers may turn to the National Authority for Consumer Protection (ANPC – anpc.ro) and to the European ODR platform (ec.europa.eu/consumers/odr).

21. Contact

For any question regarding these terms, write to us at office@cronoxy.ro.